Certification Open House Info Session
Learn more about getting certified and licensing our exclusive scaling and operations systems
This is your opportunity to understand what is included in our certification and licensing programs for operational leaders, consultants, and agency owners. This is for:
- Founders interested in certifying their right-hand person to internally simplify & scale their business
- Agency owners interested in certifying their team to more successfully lead and deliver internally and within client engagements
- Business owners, fractionals, and freelancers, who serve as the right hand or advisor to founders, interested in certifying themselves to scale their own business while doing the same for their clients
Join us for an overview of the programs and to get answers to all of your questions.Â
📅 Date: Tuesday, May 13th, 2025
⏰ Time: 12:00 PM – 1:00 PM ET | 9:00 AM – 10:00 AM PT
📍 Location: Live via Zoom (with replay)
After scaling businesses of all shapes and sizes for more than 3 decades, we’ve developed a proven system for scaling service-based businesses.
We blend the right strategy + operations to make scaling not only successful, but also simple and sustainable.

We are now certifying select partners in our Lean Scaling System, with 2 certification tiers:
- Chief Strategy and Operating Officer (CSOO): for those who are the strategic advisor to a founder at an executive level (typically those working with 7-8 figure founders who enjoy being an extension of the founder and putting together the puzzle pieces and leading at the highest level)
- Scalable Ops Manager (SOM): for those who bridge strategy and execution and turn business goals into actionable plans and results (typically those putting the repeatable systems, strategies, and structure in place for the business to scale to 7-figures and who enjoy being close to execution as much as they do strategy)
Both blend strategy with operations and master our Lean Scaling System to successfully scale a business, but at different levels.Â
Join us to learn more and determine which level is the best fit for you or your team.
Register Now for the Certification Open House Info Session
May 13th at 12pm ET / 9am PT

Meet Your Host, Crista Grasso
Scaling Strategist, Operations Alchemist, & Founder of Strategic Ops Institute
Crista has spent 3 decades helping businesses scale in simple and sustainable ways and adopt lean and agile ways of working - from the largest Fortune 50 companies in the world, to online small businesses.Â
She specializes in working with service-based businesses to implement a complete ecosystem for scaling success that allows the business owner to elevate their focus to thought leadership and legacy work instead of having to constantly put out fires and feel stuck in the day to day.
She works directly with founders through her boutique scaling advisory firm, Lean Out Method, and she mentors, trains, and certifies right-hand operational leaders through Strategic Ops Institute to be the founder's trusted strategic thinking partner capable of leading and scaling the business through the messy middle.Â
Meet Your Co-Host, Jessica Maine
Chief Strategy and Operating Officer for Strategic Ops Institute
Jessica is a seasoned strategist, coach, and consultant who has a passion for optimization, empowerment, and sustainable growth. She brings a human-first approach to every operational engagement.Â
With over 15 years of experience in executive leadership, management, and consulting across various industries, she has a deep understanding of the driving forces behind success and the cultivation of authentic professional relationships. She believes that the key lies in connecting genuinely with the people you serve through effective communication and a profound comprehension of their needs.
She is the Chief Strategy and Operating Officer (CSOO) for Strategic Ops Institute and is a Lean Scaling System mentor to those going through the training and certification process.